“The users should see the posts created by them only” is not working, they can still see all posts

You might want to restrict the posts from any post type (products, coupons, forms, lessons, etc) so they only appear in the front end dashboard for the user who created them. We have an option to do that and you can learn more about it here.

Maybe it’s not a post type

The most common reason for User B to still be able to see the posts from User A, even after activating this option, is that the element you are trying to restrict (products, coupons, forms, lessons, etc) is actually not a post type. Non-post type contents can’t be hidden because they don’t have the field “post author” on their metadata so we don’t know who created that item.

Maybe you’re using an old version of the plugin

Please make sure you are using the latest beta version which has the latest fixes and improvements

Maybe you have the wrong settings

If you think or know the content is indeed a post type, and the feature is still not working, please open a support ticket and send us the following information, so we can take a look at your site and configure the plugin for you:

  1. A WP Administrator account
  2. The URL of the backend page that you want to show on the frontend
  3. Indicate what is the element that is supposed to be hidden from other users
  4. User A and User B accounts for testing


Do you need help?

You can receive instant help in the live chat during business hours, or you can contact us and we will help you via email.